Bringing Moments of Care to Life
On site, mobile or remote: there’s an experience for that.
When you visit a Customer Experience Center (CEC), you’ll see how our mission to save and sustain lives comes to life. Our immersive spaces showcase how our solutions help clinicians deliver care by connecting technology, data, and care teams.
You and your team will have the opportunity to explore a range of our solutions designed to support clinicians in the challenges they face every day.
Everywhere There is Care, We are There
Physical Customer Experience Centers
Whether you’re preparing for a new construction project or a major technology implementation, you need real-world data to help you make the best decision for patients and caregivers. Our Customer Experience Centers are designed to provide an in-depth look at how Baxter solutions work together across care settings to help you enhance outcomes for patients and caregivers.
Be our guest and see how Baxter solutions can work across your organization to advance connected care.
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A Remote Experience with Real-World Benefits
It’s important to make sound decisions on your medical device purchases, but travel can be difficult. That’s why, in addition to in-person visits, we offer the ability to join a visit remotely so you can get the interactive experience you need from the comfort of your office.
Interactive and Immersive
Let us live-stream your visit, hosted by your Baxter partner in one of our centers. We will use state-of-the-art mobile streaming technology to deliver your personalized visit, wherever you are.
Up Close and Personal
Move between care settings. Zoom in on a critical component to see how it works in real time. With our interactive video equipment and expert tour guides, you won’t miss a thing.
Tailored for Your Needs
Our team of experts will work with you to plan a virtual visit that focuses on your most pressing needs, such as:
- Product demonstrations to support a buying decision
- In-service training to help you make the most of your investment
- General Q&A sessions to get to know Baxter and our solutions better without leaving your office
Your Baxter host will lead your visit live from the center, and they can guide the tour—and the discussion—anywhere you need it to go.
Preview: Irvine CEC Sneak Peek
Be Our Guest and Try Out Our Latest Innovations, Live and In Person
Step through our doors into a one-of-a-kind healthcare technology experience. With locations across the country and around the world, our centers let you see, touch and try our solutions for yourself. And with powerful connectivity built in, you can see how our products share data securely and efficiently to create a customized, integrated solution that’s greater than the sum of its parts.
Everywhere There Is Care, We Are There
From the doctor’s office to the hospital to home, Baxter solutions can improve every step of your patients’ journeys. Our centers bring many care settings together to give you an experience as comprehensive as the care you provide.
Connectivity in Action
What if your devices could not only connect with each other but could also help connect your care teams as well? Our centers are designed to demonstrate the full power of Baxter connectivity and what it can mean for your organization.
Tailored for Your Needs
Our team of experts will work with you to plan a visit that focuses on your most pressing needs. The centers also feature state-of-the-art meeting areas, allowing you to discuss and digest everything you have learned in real time.
Locations:
- 8785 Research Drive, Irvine, CA 92618
Phone: 800-451-1055 - 1069 IN-46, Batesville, IN 47006
Phone: 812-934-8765 - 1501 Nowell Road, Raleigh, NC 27607
Hands-On Mobile OR Experience
The Baxter Mobile Customer Experience Center is Ready to Roll to a Hospital Near You! Take our virtual tour of the mobile OR experience and see for yourself.
The Baxter mobile Customer Experience Center is a comprehensive, complete operating room suite on wheels that lets you directly experience innovative surgical technology. See how our innovative products and surgical solutions work together seamlessly to enhance patient outcomes through a uniquely engaging customer education experience. Positioned inside a Wi-Fi-enabled 1,100 square-foot, quad-expandable trailer with an 85-inch Microsoft Surface Hub 2S interactive whiteboard, you can get onsite access to:
- Hands-on product demos
- Continuing education sessions on site
- Project planning session on site
Real-World Care Settings Environments
From admission to recovery, explore fully interactive care settings that transport you to the moment of care where Baxter solutions work together to help you streamline your workflows and support your safety and care team efforts.
Emergency Department
Operating Room
Intensive Care Unit
Med-Surg
Home
Perinatal
Bariatrics
Extended Care
You're in the Driver's Seat
Virtual Experience Center
Explore a next-gen ecosystem where care is connected and innovation is happening around every corner. Get an interactive look at how to bridge the gap between today’s challenges and tomorrow’s possibilities.
Project Planning
Use our mobile Customer Experience Center for discussions about potential and upcoming projects by surgical technology experts with our comprehensive OR on wheels. See how our innovative products and surgical solutions work together seamlessly to enhance patient outcomes and enable peak procedural performance and connectivity.
Schedule Your Remote Experience
Schedule Your In-Person Visit
At our Customer Experience Centers, you’ll move through lifelike care settings that mirror the spaces where care teams work. Each space is designed to immerse you in real-world scenarios, showing you how Baxter’s Connected Care portfolio helps your teams deliver smart, safe and streamlined care.
You’ll experience:
- Live, guided demonstrations of our solutions with product experts
- Hands-on access to our portfolio, including smartbeds, Voalte Nurse Call, surgical connectivity, and much more
- Customized walk-throughs built around your organization’s goals
Schedule Your Mobile Customer Experience Center Visit
Disclaimers
Baxter and Voalte are trademarks of Baxter International Inc. or its subsidiaries. Any other trademarks, product names or brand images are the property of their respective owners.