Voalte Nurse Call
Experience the power of nurse call and bed system integration. Get even more value from your Centrella or Progressa Smart+ Beds with our integrated nurse call solution.
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Overview
Voalte Nurse Call
Connection Is Vital
Voalte Nurse Call connects your data, devices and caregivers in a unified ecosystem that supports timely, coordinated and patient-centered care.
By streamlining clinical workflows, we can help care teams remain aligned, responsive and focused on what matters most: their patients.
Safe, Simple, Secure
Unite your patient room, caregivers and technology through Voalte Nurse Call. More than the old call-bell system, it’s a communication system that’s ready to integrate with your EHR and other technologies to bring your caregivers the tools they need.
Feel secure in knowing that Voalte Nurse Call, with integration, allows view of patient risk indicators and bed safety state while also providing the support and automation care teams need today:
- Automation to support patient-first initiatives
- Technology and integration to support safety protocols for patients and caregivers
- Streamlined vendor management with Baxter's suite of connected products
Your Baxter Smart Beds and Voalte Nurse Call: A Powerful Combination
You already know the value Baxter smart beds can bring your patients and clinicians. What if you could harness the critical data your beds provide and send it to the clinicians who need it with a full-featured nurse call system? With integrated Centrella or Progressa Smart+ Beds and Voalte Nurse Call, you can:
Connect Your ICU
In the ICU, you need timely, actionable insights to help protect your most critical patients and support your busy care teams. Progressa Smart+ Beds integrate with Voalte Nurse Call to keep your clinicians connected to the patient and bed state data they need so they can focus on what’s most important in any given moment.
Connect Your Med-Surg Unit
As workloads rise in Med-Surg, efficient communication becomes even more critical. That’s why we’ve designed purposeful integrations between Centrella Smart+ Beds and Voalte Nurse Call that help you save time, improve accuracy and focus on patient care.
Move Beyond Nurse Call Buttons and Lights to Help Support Your Patient’s Experience
Patient First
- When patients call for nurses, send them directly to the appropriate caregivers.
- Enable direct communication between staff from room station to staff console or from room station to room station.
- Automate reminders to help meet patients’ needs before they ask.
- Include details in patient requests so they get what they need the first time.
Support Safety for Patients and Caregivers
- Get ready access to one-touch staff duress alerts.
- View patient risk indicators and bed safety state via a near-real-time Status Board.
Help Relieve Cognitive Burden
- Automate reminders to help reduce caregiver burden.
- Activate safety protocol monitoring and alert caregivers to an unsafe state.
Connect to Existing Systems and Ease Administration
- Customize your system configuration to help meet specific facility requirements and clinical workflows.
- Integrate with your existing systems, such as your EHR, using industry-standard protocols with security in mind.
Features
Simplify Bed Data Charting and Risk Assignments with EHR Integration
How much time do your clinicians spend on charting and data entry? When your Baxter smart beds are connected to Voalte Nurse Call, you can automate how both solutions share data with your EHR—helping reduce transcription errors and giving time back to your busy clinicians.
Voalte Nurse Call and Baxter smart beds share timely bed and patient data with the EHR, helping your clinicians access the information they need in a variety of places. For example:
EHR Sends Patient Risk Assignments to Voalte Nurse Call
The clinician in the room knows this patient has a pulmonary risk, so they are sure to monitor the head-of-bed angle.
Smart Bed Sends Patient Weight to the EHR
The clinician dispensing medication is confident they are delivering the correct dose based on an accurate patient weight.
Leverage Your Hospital’s Technology Systems to Inform and Empower Your Care Teams
Enterprise reporting offers a retrospective view to help inform benchmarking and give care teams the performance data they need. Built-in reports combine Baxter smart bed and Voalte Nurse Call data, providing insights into hospital bed alarm history, bed exit history, bed state history and more. With this data, clinical leaders can:
- Balance staff workload and ease clinical burden
- Conduct incident investigations
- Assess risk-related protocol compliance
- Affect the patient experience
Fall Risk Scorecard
Identify staff training needs and protocol modifications.
Bed Exit History
Enable proactive care with room-level, hourly data.
Bed State History
Understand bed state changes (e.g., head-of-bed-angle and bed height) over time to support patient safety initiatives.
Simplify Healthcare Technology Administration and Interoperability
We’ve covered how our smart beds and nurse call solution work together to create a powerfully connected care environment. Now, how does Voalte Nurse Call support the IT teams making it all possible?
Customizable System Configuration
- Administer your system at the individual unit level or scale across multiple facilities.
- Connect to other technology in your hospital (e.g., EHRs, patient monitors, etc.) using IHE-certified protocols and open APIs.
Flexible Infrastructure Options
- Choose between physical and virtual servers.
- Support power over Ethernet standard and common networking protocols.
- Plan for future considerations like cloud-based hosting.
Robust Security
- NIST Risk Management Framework Certification
- FIPS-compliant technology for cryptographic modules used on embedded devices
- TLS 1.2 for all server communications
Enhanced Clinical Applications
So Much More Than a Hospital Call Light
How can Voalte Nurse Call help transform your workflows and patient care?
Patient Care Reminder
Automate rounding reminders and support clinical protocol adherence efforts for turns, pain checks and more.
Staff and Patient Requests
Enable staff to trigger patient-specific requests directly from both the staff console and the patient room, which may help save time and enable your team to respond.
Virtual Rounding
Provide caregivers with near real-time information across their entire unit through integrations like Voalte Patient Safety and RTLS data. Voalte Status Board displays patient risk status, nurse call activity, bed status and staff locations and assignments.
Mobile Device Integration
Stay connected to patient needs wherever you are with calls routed directly to care team mobile devices across departments and care teams. Enable staff to place calls directly into patient rooms for faster communication and response.
Supporting Fall Protocols
Automatically arm the bed exit alert with the Voalte Patient Safety application, which continuously monitors bed state so caregivers are notified when the bed status changes.
Reporting and Analytics
Access the data you need to help you assess clinical and operational performance and support improvement initiatives.
Near Real-Time Staff Locating
Facilitate staff collaboration with near real-time views of staff location. Support caregiver safety initiatives with programmed one-touch calling when integrated with configurable button-press locating device and your Voalte Nurse Call.
Service and Support
Your Technology Investments Should Support Your Network and Workflows—Not the Other Way Around
Let us partner with you to add dependability to your hospital environment through a deployment process that helps you maximize your investment for the life of your nurse call system. Rely on our service professionals with the personal, clinical and technical experience to guide you from initial system design through installation to ongoing maintenance and support.
Baxter provides all the necessary services to develop, implement and support your nurse call strategy, including:
- Implementation engineering
- Clinical workflow design
- Project management
- Systems integrations
- Onsite and remote education
- Clinical consulting services
- Service manuals for Voalte Nurse Call and other Baxter solutions
- Protect your nurse call investment with maintenance and support coverage for hardware and software.
- A software maintenance agreement offers 24/7/365 remote support and free system software upgrades, giving you access to the latest enhancements.
- An extended service agreement includes extended parts warranty coverage, preventive maintenance and onsite support.
Talk to a call center agent each time, any time you call. Our agent will triage your concern and ensure your call is handed off to the Technical Support team to resolve the issue as quickly as possible.
System Integrations
Your Hospital Systems Should Work Together to Help Enhance your Clinical and IT Landscape
Voalte Nurse Call is an enterprise solution powered by a secure software platform that is ready to connect to your existing technology while keeping patient information safe. The bi-directional information flow uses industry-standard protocols, helping to simplify interoperability and automate data sharing.
Electronic Health Record (EHR)
- Help ensure nurse call and other systems are providing consistent information to care teams.
- Receive patient risk assignment, patient admit-discharge-transfer updates and staff assignments from the EHR.
- Send bed data to the EHR to help support documentation burden initiatives.
Mobile Communications
- Keep a continuous pulse on patient needs, wherever you are, with direct integration to mobile communication apps.
- Use call notification to deliver calls to the designated caregiver.
- Provide nurse callback support for caregivers to their patient without needing to go into the room.
Middleware and Alarm Management
Interface with middleware and alarm management solutions to standardize alerting workflows and help reduce alarm fatigue.
Order & Support
More About Voalte Nurse Call
Ordering and Support Information for Voalte Nurse Call
Get additional ordering, customer, technical, and medical support information for Voalte Nurse Call by contacting Baxter using the links below.
U.S. Catalog
To browse Baxer products, please visit the U.S. Catalog.
U.S. Support
For manuals and documentation, product training, technical support and services, submit repair and return requests or check order status for Hillrom, Allen Medical and Welch Allyn product please visit U.S. Support.
U.S. Edu
For medical information or non-promotional education about our products or therapies, please visit U.S. Edu.
Customer Account
For customers ordering our Hillrom and Welch Allyn products, you can still access personalized inventory tracking, media libraries, and order history. For all other needs, our U.S. Support site is always available to keep you moving forward.
Contact Us
To find contact details and assistance for Baxter products, report an adverse event or report a product complaint, or any other inquiries, please visit our contact us page.
Let’s Connect
Complete this form to have a Baxter representative show you how our Voalte Nurse Call can help you advance connected care.
Resources
All Resources for Voalte Nurse Call
Tech-savvy safety: Winning the Fight Against Falls with Protocol & Technology Optimization
Listen as Becky Winter, Clinical Quality and Safety Specialist at University of Colorado Health, will share insights on fall prevention and patient safety, with a focus on how optimized protocols and technology can help prevent patient falls and enhance safety.
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Other Information
Disclaimers
Rx Only. For safe and proper use of product mentioned herein, please refer to the Instructions for Use or Operator Manual.
Baxter, Hillrom, Centrella, MDI/WAVE, Progressa and Voalte are trademarks of Baxter International Inc. or its subsidiaries. Any other trademarks, product names or brand images are the property of their respective owners.
References
- Hillrom Customer Purchasing Data. 2020. Data on file.
- Hillrom Customer Purchasing Data. 2018-2020. Data on file.