Welch Allyn Connex Vital Signs Monitor

Yes, the Connex Vital Signs Monitor can acquire automatic, unattended, interval measurements. It can also be programmed to initiate interval measurements at variable interval periods for up to five hours. In addition, the device can be configured as a traditional spot-check device, which removes the interval and alarm functions from the user interface.

The manufacturer’s specifications estimate that the Connex Vital Signs Monitor battery will be at 70% of its original capacity after approximately 300 complete charge/discharge cycles.

Although Baxter does not sell mounting options for the bar code scanner used with the Connex Vital Signs Monitor, you may be able to find an appropriate scanner mounting option by contacting Jadak Technologies at www.jadaktech.com. 

Welch Allyn Connex vital signs devices are compatible with most of today’s EMR/EHR products. For details, request our Connected Partner List. 

Baxter offers a number of Health o meter scales that are compatible with these Welch Allyn devices: Connex Vital Signs Monitor, Spot Vital Signs LXi and Connex Integrated Wall System. Contact your Baxter sales representative for more information.

Yes, you can use wipes on the Connex Vital Signs Monitor touch screen surface as long as the bleach concentration does not exceed 10%. 

When cleaning the device, avoid using cloths or solutions that include quaternary ammonium compounds (ammonium chlorides) or glutaraldehyde-based disinfectants.  

The following agents are compatible with the monitor. Follow the cleaning agent manufacturer’s guidelines: 

• 70% isopropyl alcohol: Wipe the monitor with a clean cloth slightly dampened with 70% isopropyl alcohol. 
• 10% chlorine bleach solution:  
• Wipe the monitor with a clean cloth slightly dampened with a 10 percent bleach and water solution. Follow the cleaning agent manufacturer’s guidelines.  
• Rinse with a clean cloth slightly dampened with water that meets EP and USP quality standards. 
• Allow the monitor surface to dry for a minimum of ten minutes before using the monitor.  

Disinfect according to your facility’s protocols and standards or local regulations. 

The Advanced tab provides password-protected access to the monitor’s Advanced settings for Admin mode, enabling nurse administrators, biomedical engineers and/or service engineers to configure specific features. The Advanced tab also presents read-only information about the monitor. (Note: You cannot enter the Advanced settings if sensors or physiological alarms are active or if vital sign measurements are displayed.) 

To access the Advanced Settings: 

• Touch the Settings tab 
• Touch the Advanced tab 
• Enter the Advanced settings code 
• Touch OK, and the General Tab will appear. 

There are a few reasons why your printer is not working. Try these troubleshooting activities: 

• If the reactive side of the thermal paper is not facing the print head, reverse the printer paper. 
• If the thermal paper is wet, clean and dry the inside of the printer housing and replace the printer paper. 
• If the printer module is not connected, check the internal USB and power harness connection. 
• If the printer does not have power, check J17 on the main board. 
• If the printer module does not function, replace the printer module. 
• If the USB cable is defective, replace it. 
• If the power harness is defective, test and replace it if necessary. 
• If no printer error is logged, the main board may be defective. Check the error logs for printer errors. Replace the main board if necessary. 
• If the printer fuse has blown, check MCE printer fuse F5. Replace the MCE PCBA. 

There could be a few reasons why your device cannot communicate via the USB cable. Try these troubleshooting activities: 

• If the battery charge is low, connect the device to AC power and allow the battery to fully charge. 
• If the communications board does not receive power, check the voltage from J49 on the main board for +5.0, ±5V DC. Replace the main board if necessary. 
• If the USB client is defective, test the connection by connecting a PC running the service tool. Verify that the service tool is configured properly on the PC to communicate with the device. See the service tool Help files or replace the power cable to the communications board. 

If the display on your device is dim when powered on, try these troubleshooting steps: 

• If the brightness setting is too low, increase the Brightness setting. Touch the Settings tab, touch the Device tab, touch the Defaults and set the Display brightness to the desired level.  
• If the display has reached the end of its useful life, replace the display. 

The battery status indicator displays the different states of the battery as represented by icons in the right corner of the Device Status area, including: 

• The monitor is connected to a power outlet, and the battery is charging or is fully charged. The estimated charge rate is displayed as a percentage of capacity.  
• The monitor is not connected to a power outlet and is running on battery power. The estimated charge time remaining is displayed in the hour(s), minute(s) format. Each section of the battery status indicator represents a percentage of remaining charge. 
• The monitor is connected to a power outlet, but the battery does not maintain a charge or that feature has been removed.  
• When the battery is not being recharged and power becomes low, a low-level alarm appears in the Device Status area. 

Note: Observe the remaining battery charge in the battery status indicator and plug the monitor into a power outlet as soon as you are able. 

If the low-level alarm is dismissed or if you take no action to charge the battery, a high-priority alarm appears when battery power is critically low. Plug the monitor into a power outlet immediately to prevent it from shutting down. 

If your device touchscreen is not working, try these troubleshooting activities: 

• If there is a software error, reboot the device. Press and hold the Power button until the device shuts down then press the Power button to restart. (Note: Any configuration settings not saved as default will be lost.) 
• If the touchscreen is out of calibration, recalibrate the screen. In Advanced settings, touch the Service tab then touch the Self-tests tab. 
• If the touchscreen lock is activated, unlock the screen by touching the Lock icons at the bottom of the screen. To disable the touchscreen lock, touch the Settings tab, touch the Device tab and uncheck Allow display lock timeout. 
• If there is a faulty internal connection, check the connection at J48 on the main board with display flex cable. 
• If a display flex cable is broken, replace the touchscreen and display assembly. 
• If the main board has a faulty touchscreen controller, replace the main board. 
• If the touchscreen has experienced excessive force or prolonged rubbing I one area of the screen, replace the touchscreen.

If your Connex Vital Signs Monitor does not turn on, try these troubleshooting steps: 

• If a new battery was installed, connect AC power to wake up the battery. 
• If the AC power is disconnected, connect AC power. 
• If the power cord is defective, replace the power cord. 
• If the battery is discharged, charge the battery. 
• If the power button is defective, replace the right-side panel and power button. 
• If an internal connection is faulty … 
• Check the power-flex cable connection at J6 on the main board. 
• Check the AC power harness connections from the IEC connector to the power supply. 
• Check the power harness from the power supply J2 to J30 on the main board. 
• Check the battery power harness from J2 on the batter connector board to J29 on the main board. 
• If the power supply is defective, check the output voltage on the power supply. The voltage should be 15 V ± 0.45 V DC. If it is not, replace the power supply. 
• If the battery is defective, charge the battery for five hours. If the battery icon on the display still shows an empty battery symbol, replace the battery. 
• If the main board is defective, replace the main board.