The CARE Connex Program by Baxter

Baxter created the CARE Connex Program to deliver comprehensive services at every step of the patient journey, offering new efficiencies for your practice and helping improve the therapy experience for your patients.1-2 

The Vest APX on a patient, being shown its interface, in his living room

Helping Your Patients Breathe Easy in the Hospital, At Home and On the Go2 

Once a prescription is received, the CARE Connex Program’s high-touch clinical service team engages and motivates your patients. Multiple face-to-face and virtual touchpoints along the patient care journey allow our clinical team to assess, train and answer any questions from patients and caregivers to help them stay consistent with their therapy.

We work with over a thousand leading local, regional and national insurance companies to include commercial health plans and networks, Medicaid, Medicare, TRICARE and the Department of Veterans Affairs. 

Healthcare worker hugs an elderly patient

CARE Connex Services

Insurance Provider Services

The CARE Connex Program by Baxter is committed to working with patients, their insurance providers and healthcare team to gain coverage and reduce the financial burden for your patients. We are passionate about improving our patients’ lives and simplifying this process with dedicated resources throughout the program. 

24/7 Clinical Care with Multilingual Customer Service and Product Support 

You and your patients will always have the expertise and power of the CARE Connex Program by Baxter at your fingertips with our dedicated and compassionate support team. Our clinically-trained team is available around the clock to answer questions about disease state, therapy, prescriptions and devices. Through our partnership with Language Line Solutions, we can ensure all of your patients get access to the support they need, with spoken interpretation and written translation in more than 240 languages.

600+ In-Home Licensed Clinicians 

We understand the challenges of a patient’s transition from hospital to home. With the CARE Connex Program, each patient will be assigned a certified respiratory therapist to help ease the adjustment. Whether it’s from a hospital room or the comfort of their home, our clinical professionals will be there to train, educate and set up customized therapy with the patient and their caregiver or family member. Patient training reports conducted by a clinical professional can then be shared with physicians and payers as needed.

Clinical In-Home Assessments, Trainings, Outcomes Monitoring and Reporting

Our network of licensed clinicians provides education and assessments to help ensure patients achieve optimal therapy outcomes. When we’ve finished device setup, our clinical support team stays in contact with patients and caregivers, providing multiple touchpoints during the patient’s therapy journey. The CARE Connex Program assesses your patient’s condition and satisfaction, using tools like the patient satisfaction surveys to evaluate patient outcomes and service performance. Monitoring your patient’s care is clear and simple with our comprehensive reporting on patient progress and satisfaction.

Continuing Education Courses

With robust continuing education courses, we can ensure your team and healthcare providers, as well as educators and students at respiratory schools, have the knowledge and support they need. All courses are approved by the American Association for Respiratory Care for respiratory therapists. 

E-Prescribing Available (Parachute, EPIC, Cerner, CarePort and others)

Description: With multiple options to submit a prescription electronically through major EMR and e-Prescribing platforms, the CARE Connex Program by Baxter can refine the ordering and approval process for your team. Sending orders and patient documentation digitally is easy and efficient. 

A new level of service for your business and patients

Supporting you with a range of innovative services:

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Incorporates well-established, patented technology and trusted efficacy, with new comfort and ease

For over 30 years, clinicians and patients have trusted The Vest System from Hillrom for High Frequency Chest Wall Oscillation (HFCWO) therapy to help improve respiratory health and quality of life. No other HFCWO device has been studied as extensively, prescribed as often, or trusted by more patients. Now that Hillrom and Baxter are one team, we are proud to introduce The Vest APX System. It makes the same therapy more comfortable and easier for patients to use and transport, supporting daily use.

APX = Advanced Pulmonary Experience

From the game-changing comfort of a streamlined garment to an intuitive touchscreen interface and travel-friendly carrying case, The Vest APX System is designed to deliver a HFCWO therapy experience that fits your patients’ lives, in the home and on the go.


Features

  • Streamlined garment design focuses therapy on the lungs and away from the abdomen, for more comfortable treatment
  • Appropriate for patient sizes from pediatric to geriatric, with vest and wrap garment options
  • Easy to navigate preprogrammed protocols
  • Connex Health Portal
  • Multiple languages
  • Quick attach hose connections
Timeline of patient support

Where therapy is moving

Imagine how the quality of your patients’ lives could be improved if they were given the freedom to do their airway clearance therapy while still doing everyday activities. That’s exactly what our Monarch Airway Clearance System is designed to do. The Monarch System employs revolutionary technology to provide High Frequency Chest Wall Oscillation (HFCWO) therapy in a mobile way.

Innovation in Motion

With its innovative technology, the Monarch System lets your patients move about freely even as they receive targeted kinetic energy and airflow to thin and mobilize airway secretions.3 With the Connex Health Portal from Baxter, the Monarch System enables collaboration between you and your patients—with the ability to easily see your patients’ therapy session results and make informed decisions about their care plans.

Features

  • Eight Pulmonary Oscillating Discs (PODs) positioned to deliver targeted kinetic energy
  • Multiple programming options
  • Sportswear-inspired design
  • Quiet operation enables easy conversation
  • Rechargeable battery
Timeline for patient support

Helping your patients succeed in their care settings

For your patients needing airway clearance, the Volara System offers hospital-level Oscillation and Lung Expansion (OLE) therapy at home. It combines three treatments in one: Continuous Positive Expiratory Pressure (CPEP), Continuous High Frequency Oscillation (CHFO) and a nebulizer integrated with CPEP and CHFO for treatment efficiency.4

Delivering precision and continuity of care

The Volara System promotes accurate, consistent therapy in acute and chronic care settings, helping accelerate recovery and sustain lung health. With a wide pressure range that allows you to treat a broad range of patients, it accommodates multiple delivery modes, including tracheostomy, mask and mouthpiece.

Features

  • 3-in-1 therapy combines CPEP, CHFO and nebulizer in one system
  • Pre-set programs for your therapy protocols
  • Multiple languages
  • Flexible treatment options available
Timeline for patient support

Going further for patient health and comfort

For patients with compromised lung function, cough simulation can be a critical therapy. At Baxter, we set out to make this therapy as effective and comfortable as possible. The Synclara Cough System is the result, using Mechanical Insufflation- Exsufflation (MIE) technology to simulate a cough, evacuating secretions that could otherwise collect in the upper airways.

Designed around the needs of your patients

Designed to be easily individualized, the Synclara System optimizes treatment for a broad range of patients with complex and changing needs, in acute and homecare settings. We’ve added patientcentric features like Patient Synchrony and the novel Positive Air Pressure (PAP) on Pause that make it the complete cough solution—for use from hospital to home.

Features

  • Acute and homecare models available
  • Use with mask, mouthpiece or tracheostomy
  • Choose from automatic or manual therapy delivery modes
  • Small and light, adaptable to virtually any setting
Timeline for patient support

Find Out More

Please fill out the form to learn more about our products.

Monarch Airway Clearance System Brochure

CarePort Ordering Process Sheet

Make a Difference

Join our team and help patients breathe easy with Baxter respiratory therapies.

Disclaimers

Rx Only. For safe and proper use of product mentioned herein, please refer to the Instructions for Use or Operator Manual.

Baxter, CARE Connex, Connex, Hillrom, Monarch, Synclara, The Vest and Volara are trademarks of Baxter International Inc. or its subsidiaries.

LanguageLine and LanguageLine Solutions are trademarks of LanguageLine LLC.

  1. Basavaraj A, Shah D, DeKoven M, et al. A Pre-4. Post Analysis Assessing the 3-Year Long-Term Impact of High Frequency Chest Wall Oscillation Therapy on Clinical Outcomes, Healthcare Cost and Utilization in Adult Patients with Non-Cystic Fibrosis Bronchiectasis in the U.S. [Abstract]. Am J Respir Crit Care Med. 2021;203:A3944 and poster presented at ATS 2021 (Baxter reference APR219401).
  2. Data on file with Baxter.
  3. Monarch System Instructions For Use. (195292 rev 12)
  4. Volara System Instructions for Use. (196654 rev 8)
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